Self-Guided Mountain Bike Tour Platform
Mountain Bike United is the first fully integrated, end-to-end, mountain bike-specific, digital platform for self-guided mountain bike tour operators across the world to market, sell, operate and communicate with customers.
With our simple, secure and powerful self-guided tour platform and mobile app you can:
- Create your self-guided tour programmes, manage routes, hotels, restaurants bookings and all off-bike aspects
- Enable seamless secure tour purchase in-app and online
- Communicate with customers individually or as a group, before, during and after tour
- Send in-app notifications
- Track riders realtime for health & safety
- Gather tour analytics to fine tune your tour packages
- Duplicate the whole tour schedule for next year
Integrated self-guided tour platform
Simplifying self-guided tour admin and providing a platform for promotion and sales
Create
Quickly build your self-guided itinerary on the platform, adding ride routes, hotels, cafés, and other activities for riders to follow on the app
Sell
Customers purchase their tour and register their details in-app which links seamlessly to your admin dashboard on our platform*
Report
Up-to-the-minute information on revenue*, riders, itineraries, and routes in your admin dashboard
Market, sell, manage
All in one platform. You can sit back and watch bookings coming in, money being sent directly to your bank account, and customers being added directly to your self-guided tours.
Communicate with customers
In-app notifications
Flag important notices or safety messages, including map references, to customers as they travel, via in-app notifications
Realtime tracking
Provide assistance to customers as swiftly and efficiently as possible with our rider tracking capabilities. Peace of mind for both you and your customers
Add value on-the-go
Refine the itinerary even when riders are on tour. Send messages to customers in-app advising of an event or attraction that’s not to be missed, including how to get there
Communicating and managing
The platform allows you to manage every aspect of your self-guided tour and communicate with customers in realtime. Customers can also communicate with you as well as each other.
This means that all information and communications are instant, in one place and up-to-date.
Packages
The Mountain Bike United platform can be used in two main ways.
You can create and run private self-guided tours on our platform without the payment system, and still utilise our industry-leading features to manage your private tours.
With the payment system you can: create public tours visible to the entire Mountain Bike United audience; re-market instantly to past tour customers; take payment for tour packages; and onboard customers seamlessly to your public self-guided tours.
Foundation
Simple
- Up to 15 tours per year
- Up to 250 customers per year
- One simple, secure platform for all self-guided tour processes
- Create your in-app brand presence via admin dashboard
Smart
- Promote your self-guided tours to the global MTB community*
- Upload, download and edit trails in the dashboard
- Duplicate individual activities, days, or entire tours
- Share the load: assign user roles to colleagues
- Add existing or create new POI (Points of Interest) to tours
- Manage tour programme with automated reminders
- Communicate with customers via notification centre
- Automatically collect essential customer information at time of ticket purchase*
- Prompt customer for outstanding information, added automatically to manifest
- Promote new tours directly to past customers in one click*
Effective
- Get basic tour analytics
- Generate revenue*
- Create a seamless sales flow with payment system integration:
- Ticket sales via the app – 5% platform fee + 2.9% card transaction fees
- Fully integrated in Mountain Bike United dashboard
- 20+ card types supported
- Service level 3: response in < 72 hours
* Integration with payment system required
Annual Cost
£1,500
You have a 14-day free trial period before paid subscription starts
Professional
Simple
- Up to 40 tours per year
- Up to 500 customers per year
- One simple, secure platform for all self-guided tour processes
- Create your in-app brand presence via admin dashboard
Smart
- Promote your self-guided tours to the global MTB community*
- Upload, download and edit trails in the dashboard
- Duplicate individual activities, days, or entire tours
- Share the load: assign user roles to colleagues
- Add existing or create new POI (Points of Interest) to tours
- Manage tour programme with automated reminders
- Communicate with customers via notification centre
- Automatically collect essential customer information at time of ticket purchase*
- Prompt customer for outstanding information, added automatically to manifest
- Promote new tours directly to past customers in one click*
Effective
- Get tour analytics
- Generate revenue*
- Create a seamless sales flow with payment system integration:
- Ticket sales via the app – 5% platform fee + 2.9% card transaction fees
- Fully integrated in Mountain Bike United dashboard
- 20+ card types supported
- Service level 2: response in < 48 hours
* Integration with payment system required
Annual cost
£3,000
You have a 14-day free trial period before paid subscription starts
Enterprise
Simple
- Up to 100 tours per year
- Up to 1000 customers per year
- One simple, secure platform for all self-guided processes
- Create your in-app brand presence via admin dashboard
Smart
- Promote your self-guided tours to the global MTB community*
- Upload, download and edit trails in the dashboard
- Duplicate individual activities, days, or entire tours
- Share the load: assign user roles to colleagues
- Add existing or create new POI (Points of Interest) to tours
- Manage tour programme with automated reminders
- Communicate with customers via notification centre
- Automatically collect essential user information at time of ticket purchase*
- Download tour manifest directly from dashboard to streamline planning process
- Prompt customer for outstanding information, added automatically to manifest
- Promote new tours directly to past customers in one click*
Effective
- Get enhanced tour analytics for data-driven decisions
- Generate revenue*
- Create a seamless sales flow with payment system integration:
- Ticket sales via the app – 5% platform fee + 2.9% card transaction fees
- Fully integrated in Mountain Bike United dashboard
- 20+ card types supported
- Service level 1: response in < 24 hours
* Integration with payment system required
Annual cost
£6,000
You have a 14-day free trial period before paid subscription starts
See it in action
Check out these examples of Mountain Bike United in action
IMBA Europe Summit 2025
Connecting mountain biking communities across Europe with seamless event coordination, live route sharing, and participant engagement tools.
Yeti Gathering Vermont
Supporting a multi-day festival of riding and community with real-time tracking, on-trail communication, and integrated local business listings.
Want to get involved, but not sure how? Contact us!
Stop juggling WhatsApp chats and endless emails. With Mountain Bike United, everything your riders need lives in one place.