Mountain Bike United Terms and Conditions

Effective Date: February 5, 2026

These End-User License Agreement (“EULA” or “Terms and Conditions”) govern your access to and use of the Mountain Bike United platform, including the related mobile applications, products, websites, technology, software, marketplace and services (collectively, “Services”). More information about the Services may be found at www.mtbutd.com. 

These Terms specifically incorporate Mountain Bike United’s Acceptable Use and Privacy Policy, and any other terms you may enter into with Mountain Bike United. 

The Services are provided to you by Mountain Bike United, an H&I Adventures Ltd brand, located at No1 Bunchrew, Bunchrew, Inverness, IV3 8TA. 

In these Terms, the words “Mountain Bike United,” “us,” “our,” or “we” means Mountain Bike United.

1. Agreement

These Terms are a binding agreement (contract) between you and Mountain Bike United. You indicate your acceptance of these Terms by accessing, using, or signing up for any Services. If you do not agree to these Terms, do not access, use, or sign up for any Services.

If you access or use the Services on behalf of a company or other entity, you represent that you have authority to bind such entity and its affiliates to these Terms; that these Terms are fully binding on them; and that you have full authority to use or manage the Services on their behalf, including the creation and management of user accounts. In such cases, the terms “you” or “your” will refer to the entity and its affiliates. If you do not have this authority, you must not access or use the Services.

2. Accounts

Age Limit

The Services are intended only for persons who are at least 13 years old for an account, but 18 years old for purchasing items on the marketplace, or such higher age as may be required in your jurisdiction. If you are under the legal age to form a legally binding contract in your jurisdiction, you may use the Services only with the permission of your parent or legal guardian.

If you are a parent or legal guardian of a Mountain Bike United user under the legal age to form a binding contract in your jurisdiction, you agree to be fully responsible for the acts or omissions of such user, including any breach of these Terms.

Mountain Bike United always reserves the right to refuse access to the Services by users under the legal age, in our sole discretion.

Signing Up

To use the Services, you must sign up and create an account. By creating an account, you agree:

To provide accurate, current and complete information about yourself (“User Data”);

To keep User Data up to date, and make any changes as soon as possible;

That Mountain Bike United may use your User Data to provide Services, when you purchase through the market place and other events that you access or use and as set out in these Terms and our Privacy Policy;

To create only one account for your personal use and not to share your account or Mountain Bike United subscription with others;

That all activities associated with your account on the Services reflect authentic activities done by you; and

That Mountain Bike United has the right to suspend or terminate your account and refuse current or future use of the Services if you violate these Terms, or as otherwise determined within Mountain Bike United’s discretion.

Security

You are fully responsible for maintaining the confidentiality of your account password and for preventing unauthorized access to your account. You accept full responsibility for all activities that occur under your account or from your devices.

You agree to notify Mountain Bike United immediately of any unauthorized access or use of your account or password, or any other breach of security. Unauthorized access to your account could expose your User Data and any other information or content you provide to Mountain Bike United to unwanted or unintended third parties.

Third-Party Integrations

You may sign up for or login to your account via a third-party network, such as Google or Apple. If you do this, you authorize Mountain Bike United to fill in the registration and other relevant information fields of your account and/or use such third-party credentials to log you into your account, based on those third parties’ privacy policies.

You may also choose to connect or share information with third-party apps, plugins, or websites that integrate with the Services, like Strava, as well as with third parties who work with Mountain Bike United to offer an integrated feature. Information collected by these third parties is subject to their own terms and policies, and Mountain Bike United is not responsible for the terms or policies of third parties.

3. Fees and Payment

Subscription

Certain features of the Services are free. Whether you engage with free or paid (“subscription-only”) features of the Services, these Terms still apply. Mountain Bike United has the right to add, modify, or discontinue any free or subscription-only feature at any time.

If you decide to access subscription-only features, you will need to pay subscription fees, plus any applicable taxes. Depending on your jurisdiction and your banking provider, you may be charged additional fees (e.g., a foreign transaction fee) when you purchase a Mountain Bike United subscription.

Subscription fees are paid on a periodic billing cycle, depending on the subscription plan you choose. You agree to pay your subscription fees on time.

Mountain Bike United has the right to increase subscription fees or add new fees at any time after giving reasonable notice. Changes in subscription fees will take effect on your next billing date, unless otherwise stated.

Payment

To pay any fees to Mountain Bike United, you must select and provide information about your preferred payment method (e.g., credit card, online payment service, a third-party platform, like Apple App Store or Google Play, or any other payment method made available by Mountain Bike United) (the “Payment Method”). You authorize us to collect and use your payment information for payment of the fees. 

More information about how we process your payment information is in our Privacy Policy.

You may switch to a different Payment Method or update your information by visiting the relevant profile section of your app or payment provider. If you paid through the Google Play or Apple App Store in-app payment flows, you may change your Payment Method through your app store account.

No refunds or credits will be provided by Mountain Bike United, unless set out in these Terms.

Auto-Renewal

Your subscription will renew automatically at the start of every billing period, based on the plan you chose, and will continue until your subscription is canceled. Your subscription will auto-renew unless canceled at least 24 hours before the end of the current period.

Cancellation

You can cancel your subscription at any time. The cancellation of your subscription will go into effect at the end of your current billing period. When your subscription ends, you will no longer have access to subscription-only features. You can resubscribe at the most current pricing at any time.

Cooling Off

You may be entitled under local law to change your mind and receive a full refund within 14 days of subscribing.

4. Marketplace

Market place Definitions

“Marketplace” refers to the Mountain Bike United website and mobile applications, and to tickets, products, and services offered.

“Standard Tickets” are tickets being sold for the first time on behalf of the Event Organizer where the provider is the primary ticketing service.

“Event Organiser” refers to event organisers, conferences, races, venues, teams, clubs, brands who put on “events”.

To access certain services on the Marketplace, including buying standard tickets, you must create an account. Each account must be linked to a unique individual and contain up-to-date information that is accurate, complete, and verifiable.

Mountain Bike United is the ticketing service provider and the ticket purchase agreement is between you the user and Mountain Bike United the ticketing service provider.

The event organiser is the responsible party who will deliver the event, receive feedback, complaints, deal with event specific information and questions, and action refunds. Mountain Bike United is responsible for selling of the tickets and delivering the app experience. 

5. Age Requirements

To be eligible for an account, you must be either:

At least 16 years old (or the age of majority in your jurisdiction of residence, if higher); or

At least 13 years old and authorized by your parent or legal guardian to create an account and use the Marketplace.

If you have not reached the age of majority, your parent or legal guardian must accept the Terms on your behalf and is responsible for your online conduct and use of the Marketplace.

6. Ownership of Content

In these Terms, “Content” means any content created, shared, posted, or made available in connection with the Services, such as text, images, videos, audio, routes, trails, segments, or other data, whether posted or shared publicly, privately, or via a third-party API. You will remain the owner of intellectual property rights (such as copyright) in your Content.

You agree and confirm that:

You own all Content shared, posted or made available by you in connection with the Services, or that you have the legal right to use such Content;

Your sharing, posting, or use of Content does not violate, misappropriate, or infringe on any rights of a third party, including (without limitation) privacy rights, publicity rights, copyrights, or other intellectual property rights; and you will be fully responsible for all royalties, fees, and any other obligations in connection with any Content you share, post, or use in connection with the Services; and

Your relationship with Mountain Bike United is not a confidential, fiduciary, or other type of special relationship, and that your decision to submit any Content does not place Mountain Bike United in a position that is any different from the position held by members of the general public, including with regard to your Content.

If you believe any Content available on the Services violates your intellectual property rights, please contact us by reporting a violation.

7. License

To provide the Services, we need permission to use your Content. This permission is called a license.

You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display any of your Content and any name, username or likeness that you post on or in connection with the Services in all media formats and channels now known or later developed, without compensation to you. This includes permission to use your profile name, profile photo, and information about your activities in ads, offers and other commercial contexts. We will use your Content as set out in our Privacy Policy.

Except for public routes and trails, clubs that you have created, and posts you’ve made to support channels, this license ends when your Content is deleted from Mountain Bike United’s systems. For your public routes and trails, clubs, events, groups and meet-up’s that you have created, and posts you’ve made to support channels, the license will be perpetual (indefinite) in nature, and we may continue to store and use such information after your account is deleted.

You agree and confirm that you are able to give Mountain Bike United any licenses, rights, or other permissions set out in these Terms.

8. Your Feedback

You may have the ability to provide comments, feedback, suggestions, ideas, original or creative materials, and other communications regarding the Services and the information and services we make available through the Services (collectively, “Feedback”). 

If you provide Feedback, you grant Mountain Bike United a worldwide, non-exclusive, transferable, assignable, sub-licensable, perpetual, irrevocable, royalty-free license to copy, distribute, create derivative works of, publicly display, and perform and otherwise exploit such Feedback and to use, make, have made, sell, offer for sale, import, and export products and services based on such Feedback. 

For this reason, do not send Mountain Bike United any Feedback if you do not want to give us the license set out in this section. For the avoidance of any doubt, Feedback is not considered Content for the purposes of Section 5 (License).

9. Responsibility for Content and Conduct

We want all of our users to enjoy their Mountain Bike United experience in a safe and positive environment. For this reason, we have developed our Acceptable Use Policy and Community Standards, which form part of these Terms.

You are fully responsible for Content which you post, upload, share, transmit or make available via the Services, including any illegal Content. Mountain Bike United is not responsible for, and does not endorse or support, any Content. We do not guarantee any aspect of any Content, including its accuracy, completeness, usefulness, or quality. You accept all risks relating to use of the Services, including risks arising from reliance on the accuracy, completeness, usefulness, or quality of any Content. You understand that by using the Services, you may be exposed to Content that is offensive, indecent, objectionable, or illegal.

Mountain Bike United may—consistent with relevant laws—screen, monitor, hide, restrict, refuse or remove any Content that we find violates these Terms or is objectionable based on our policies or standards. If you believe any Content violates our policies, standards, or Terms, please report it to us. Mountain Bike United makes no representation that any Content or Services are appropriate or available for use in your location. Access to or use of any Content or Services from locations where access or use is illegal is prohibited, and you are responsible for compliance with all your local laws.

10. Responsible Use of Geolocation Features

You accept all safety, security, and other risks associated with the use of any Mountain Bike United or third-party geolocation features, tools, and technology, including when recording or sharing GPS-based activities via the Services, or using other map- or location-based features on the Services. These risks may be greater depending on your circumstances. To the maximum extent permitted by law, Mountain Bike United is not responsible for any such risks. You agree to use any such geolocation features, tools, and technology in a way that is safe, secure, and responsible, in accordance with your circumstances and applicable laws. You can learn more about how we use geolocation information in our Privacy Policy.

11. Privacy Controls

Your Content will not be subject to any obligation of privacy or confidence on the part of Mountain Bike United, except as set out in our Privacy Policy and your chosen privacy controls, and Mountain Bike United will not be liable for any use or disclosure of any Content you provide.

Content is public by default when you sign up for the Services, unless you are under the age of 18. Our privacy controls allow you to mark certain Content as private or available only to a limited group of Mountain Bike United users.

You are responsible for the public nature of your Content if you do not choose to mark your Content as private or available for a limited group of users, or if you later change your choice to make such Content public.

12. Personal Use

The Services are for your personal use only. You may not charge any person for any part of the Services, use of the Services, or access to Content. Unless Mountain Bike United agrees otherwise in writing, you cannot use the Services for business-related purposes.

13. Third-Party Products

To use some features of the Services, you may decide to purchase third-party products or services, e.g., a GPS device to track your location. Even if Mountain Bike United recommends a third-party supplier, product, or service to you, we will have no responsibility for anything relating to your purchase or use of the third-party product or service, and we do not guarantee that any third-party product or service will work with the Services or be error-free.

Through the Services, either Mountain Bike United or third parties may provide links or advertisements to third-party internet sites or resources. Mountain Bike United does not endorse and is not responsible for any Content, information, advertising, products, or other materials on or available from such sites or resources. You acknowledge and agree that Mountain Bike United is not responsible for the availability of such external sites or resources.

The Services may display products and services sponsored, shown, or offered by third parties. If you decide to deal with a third party or explore or purchase any of their products or services, you are dealing and contracting directly with that third party, and not with Mountain Bike United. Mountain Bike United is not a party to any terms between you and the third party. YOU AGREE THAT MOUNTAIN BIKE UNITED WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND INCURRED BY YOU AS THE RESULT OF ANY OF YOUR DEALINGS WITH THIRD PARTIES AVAILABLE VIA THE SERVICES.

14. Clubs and groups

Mountain Bike United offers the ability to create clubs (consisting of groups, events and meet-up’s). We have the right to remove or transfer ownership of clubs, remove a club Content, or remove a club from the Mountain Bike United platform at any time. If you request a transfer of ownership of a club, we may require you to provide certain documentation.

If you create or administer a club on Mountain Bike United, you are responsible for ensuring that your club:

Complies with these Terms and our Acceptable Use Policy;

Does not claim, suggest an affiliation with, or impersonate Mountain Bike United by using Mountain Bike United’s intellectual property or in any other way;

Has the right to use or post all club-related Content, whether third-party or other Content, including rights to use names, logos, copyrights, trademarks, or other intellectual property; and

Does not use the club or group to advertise or promote any contests, sweepstakes, or other promotions in any way that we deem to be inappropriate.

15. Proprietary Rights

You acknowledge and agree that the Services, any software used in connection with the Services, any aggregated data based on Content on the Services, and any Content available or made available on the Services contain proprietary and confidential information that is protected by relevant intellectual property and other laws. This information may belong to Mountain Bike United or third parties. Unless expressly allowed by relevant law or authorized by Mountain Bike United or the relevant third party, you agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Services, the software, or Content available on the Services (other than Content that you may submit), in whole or in part.

Mountain Bike United grants you a limited, personal, revocable, non-transferable, non-sublicensable, and non-exclusive right and license to access and use the Services; provided that you do not (and do not allow any third party to) copy, modify, display, perform, reproduce, transmit, create a derivative work from, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in, or otherwise transfer any right in or aspect of the Services, except where permitted by law.

You agree not to access the Services by any means other than through the interfaces that are provided by Mountain Bike United. You are prohibited from accessing any data on the Services that you are not expressly authorized to access. Automated access to or collection of data from the Services—by any means, including data mining, robots, screen scraping, scripts, or similar data-gathering tools or software such as browser extensions and crawlers—is prohibited.

The term MOUNTAIN BIKE UNITED, the Mountain Bike United logo, the look and feel of the Services, and all other Mountain Bike United logos and product- and service-names are the exclusive trademarks of, and are owned by, Mountain Bike United, and you may not use or display such trademarks in any way without Mountain Bike United’s prior written permission.

Mountain Bike United reserves all rights not expressly granted in these Terms. We may immediately withdraw any licenses, rights, or permissions given to you in these Terms whenever we choose, whether generally or in a specific case, without having to give any reasons.

16. DISCLAIMER OF WARRANTIES

The Services and any content are provided to you “as is” and “as available” and without warranty of any kind. Mountain Bike United and its subsidiaries, directors, affiliates, officers, employees, agents, representatives, partners, and licensors hereby disclaim all warranties with regard to the Services and content, including, without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

You expressly agree that your use of the Services and any mountain biking or athletic activities done pursuant to or related to your use of the Services (including without limitation, following a route, trail, or training recommendation) is at your own risk, and you will be solely responsible for any injury, damage, or loss to you or any other party resulting therefrom.

You expressly agree that any information (including, without limitation, activity data, performance metrics, trail recommendations, and route information) shared via the Services or any content, whether provided by Us or by other account holders or third parties, is designed for educational and entertainment purposes only and is not intended to be and shall not be construed as professional advice of any nature. Such information should not be used in place of the advice of qualified professionals. Mountain biking and outdoor activities carry inherent risks. You should always assess trail conditions, weather, and your own skill level before riding.

You expressly agree that Mountain Bike United does not assume responsibility for the inspection, supervision, preparation, or conduct of any race, contest, event, or group ride that utilizes the Services.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, you expressly agree to release Mountain Bike United, its subsidiaries, affiliates, directors, officers, employees, agents, representatives, partners, and licensors (the “Released Parties”) from any and all liability in connection with your mountain biking and/or athletic activities and/or use of the Services and any content, and promise not to sue the Released Parties for any claims, actions, injuries, damages, or losses associated with such use.

Mountain Bike United’s maximum aggregate liability to you pursuant to these terms shall not exceed the greater of either (a) fifty dollars ($50), or (b) the amount of fees paid by you to Mountain Bike United in the 12-months prior to the date of the claim.

18. Indemnity

You agree to indemnify and hold Mountain Bike United and its subsidiaries, affiliates, directors, officers, employees, agents, representatives, partners, and licensors harmless from: any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit, or otherwise seek to make available through the Services; your use of the Services; your mountain biking or athletic activities which generate the Content you post or seek to post on the Services; your connection to the Services; your violation of these Terms or other applicable laws; your violation of any data protection or privacy laws; or your violation of any rights of another person or entity. This indemnification will apply to the fullest extent permitted by the laws of your jurisdiction.

19. Dispute Resolution

Users in the EU

If you live in the EU, the remaining sections below (governing arbitration, class-action waiver, small claims court exception, and choice of law and forum) do not apply to you. Instead, for those who live in the EU, these Terms are governed by and must be interpreted in accordance with the laws of Scotland, and the Scottish courts will have jurisdiction to hear any disputes arising out of or relating these Terms or the Services.

Arbitration

Before any party may begin a lawsuit or arbitration, the parties will use their best efforts to settle any dispute, claim, question, or disagreement directly through good-faith negotiations.

Except for disputes relating to Mountain Bike United’s intellectual property rights, or if you opt out of this agreement to arbitrate, all claims arising out of or relating to these Terms or the Services will be finally settled by binding arbitration in accordance with applicable arbitration rules in your jurisdiction.

Class-Action Waiver

The parties agree that any arbitration will be conducted in their individual capacities only, and not as a class action or other representative action.

If any court or arbitrator determines that the class-action waiver set out in this section is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provision set out above will be deemed null and void in its entirety and the parties will be deemed to have not agreed to arbitrate disputes.

Choice of Law and Forum

Any action or legal proceedings arising out of or related to these Terms, Content, the Services, or your relationship with Mountain Bike United will be governed by and must be interpreted in accordance with the laws of Scotland without regard to its conflict of laws principles. Subject to the Section entitled “Dispute Resolution,” the parties irrevocably consent to bring any action to enforce these Terms in the courts of Scotland.

20. Termination

You agree that Mountain Bike United may, under certain circumstances and without prior notice, immediately suspend or terminate your account and/or access to the Services. Cause for such suspension or termination will include, but not be limited to, (a) breaches or violations of the Terms or other incorporated agreements, policies or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Services (or any part of the Services), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, and/or (g) nonpayment of any fees owed by you in connection with the Services.

Termination of your account may include removal of access to all offerings within the Services; deletion of your information, files and Content associated with your account; and barring your further use of the Services.

You agree that all suspensions or terminations for cause will be made in Mountain Bike United’s sole discretion and that Mountain Bike United will not be liable to you or any third party for any suspension or termination of your account or access to the Services.

21. General

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Mountain Bike United as a result of these Terms or your use of the Services. These Terms make up the entire agreement between you and Mountain Bike United with respect to your use of the Services. The failure of Mountain Bike United to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision.

If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

You may not assign, delegate, or otherwise transfer your account, your rights, or your obligations under these Terms without the prior written consent of Mountain Bike United. Mountain Bike United has the right, in its sole discretion, to transfer or assign all or any part of its rights under these Terms and will have the right to delegate or use third-party contractors to fulfill its duties and obligations under these Terms and in connection with the Services.

Mountain Bike United’s notice to you via email, regular mail, or notices, posts, or links on the Services will constitute acceptable notice to you under these Terms. Any rights not expressly granted in these terms are reserved.

22. Modification of the Terms and Services

Certain provisions of the Terms may be supplemented or superseded by expressly designated legal notices or terms located on particular pages on the Services. Mountain Bike United reserves the right to update the Terms at any time and for any reason in its sole discretion. Mountain Bike United will notify you in advance of any material changes to the Terms. By continuing to access or use the Services after we have provided you with notice of a modification, you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services and delete your account.

Mountain Bike United may make improvements and/or changes in the Services, and prices described, at any time and for any reason in their sole discretion. For example, the Mountain Bike United mobile application may download and install upgrades, updates, and additional features to improve, enhance, or further develop the Services. Mountain Bike United reserves the right at any time to modify or discontinue, temporarily or permanently, the Services or any part of the Services with or without notice. You agree that Mountain Bike United will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.

23. Support and Questions

For questions regarding the Services and these Terms, please contact us at info@mtbutd.com.

Mountain Bike United

H&I Adventures Ltd

No1 Bunchrew, Bunchrew

Inverness, IV3 8TA

Scotland, United Kingdom